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Privacy policy

Last updated 29 September 2026

FMS Transport Software Pty Ltd (ABN 73 165 065 565) respects your privacy and handles information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

In short

  • We do not collect or keep personal information from this website.
  • When you contact us, we use your message only to reply to you. Once your enquiry has been dealt with, the email is deleted.
  • We keep company information only, such as your business name and business contact details, so we can look after you as a client.
  • We do not sell, share or rent your information, and we do not send marketing emails.

When you contact us

If you use the contact form, email or phone us, we receive the details you choose to give us, such as your name, company, email address, phone number and message. We use them only to answer your enquiry. We act on it, and then the email is deleted. We do not add you to a mailing list.

To deliver your message, the contact form passes it through two service providers: Cloudflare, which checks that the message is not spam, and an email delivery service, which sends it to our inbox. They handle it only to deliver it to us.

Company information

The information we keep is about businesses, not individuals: company names, business addresses and business contact details that we need to provide and support our software for our clients.

Cookies and tracking

This website does not use analytics, advertising or tracking cookies. Cloudflare's spam check on the contact form may set a cookie that is needed for the check to work, and is not used to track you.

DispatchHub client data

This policy covers this website and enquiries to us. If your business uses DispatchHub, the data it enters (such as consignment and delivery details) belongs to your business, is held in your business's own separate database, and is handled under your agreement with us.

Questions or complaints

If you have a question or complaint about privacy, please contact us. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

FMS Transport Software Pty Ltd
sales.fmsts@fmsts.com
1300 723 624

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.